Updating Your HawkID Password in UI Wireless Configurations

These instructions are only for updating your HawkID password that has been saved by your wireless networking software. **Updating your HawkID password in any of these individual applications will not change your HawkID password for any other services or applications.** To change your HawkID password, see the HawkID web site.

Windows XP Wireless Instructions

Windows Vista Wireless Instructions

 

Apple Airport

Note: For security reasons, the ITS Help Desk recommends that you do not save your Hawk ID password in the UI Wireless configuration at all. This prevents unauthorized users from connecting to the network using your credentials. In addition, you won't have to follow this procedure to update your password whenever it changes.

To remove or update your saved Hawk ID password in the Apple Airport configuration:

  1. On the Airport menu, choose Open Internet Connect.

    Open Internet Connect

  2. Select the 802.1X icon and choose Edit Configurations from the Configurations drop-down list.

    Edit Configurations

  3. Make sure the UI-Wireless-WPA2 configuration is displayed and delete the entry in the Password field. This will prompt you for your Hawk ID and password each time you connect to the UI Wireless network. (Recommended)

    If you wish to save your Hawk ID password in the configuration, update the Password field with your new Hawk ID password. (This option is not recommended by the ITS Help Desk.)

Windows Laptop

Windows XP Wireless

Change the Registry Key that Contains Your Old Password

The ITS Help Desk has provided a file to make the registry change simple.

  1. Click on the clear_EAPOL.reg file below and save it to your desktop.
    Clear EAPOL
  2. The file will download in a compressed folder. Open the folder and double click the clear_EAPOL.reg file on your desktop to launch it. (Note: If you receive an "Unknown Publisher" security message, click Run to proceed.) A message will ask if you want to add the information to your registry. Even though the question indicates that you are adding information, the program is set up to remove the registry key. Click Yes.

    Reg edit 1

  3. The next message indicates that your registry has been successfully edited. Click OK.

    Reg Edit 2

The next time you use the Microsoft Wireless Client to connect to the UI-Wireless-WPA2 network, you will be prompted for your user name and password. Enter your HawkID and password to connect to the University's wireless network.

 

Windows Vista

  1. Open the Manage Wireless Networks window.

  2. Left click UI-Wireless-WPA2 to select it and then right click UI-Wireless-WPA2 to select Properties from the dropdown menu.

    Properties

  3. Select the Security Tab and remove the check from the box next to “Cache user information for subsequent connections to this network”. The next time you connect to UI Wireless you will be prompted for your Hawk ID and password.  Leave the domain blank.  Replace the check if you  want Windows Wireless to save your password again.

    Cache

 

Return to Wireless Support Center