UI Wireless Configuration Instructions
Note: The WEP security protocol is being retired on June 30, 2008 and will no longer work to access the UI Wireless network.
UI-Wireless-WEP is being retired for security reasons and will be replaced by the more secure and standards-based WPA2 security protocol. The UI Wireless network is currently accessible using WPA2 (UI-Wireless-WPA2), which is supported by many modern wireless devices. The links below provide instructions for connecting to UI-Wireless-WPA2.
Listing of Wi-Fi compliant cards:
The Wi-Fi Alliance provides a search feature for all of the wireless cards that it certifies as WPA2 compliant.
General Instructions for All Computers before Connecting to UI Wireless
- Mac users need to run software update.
- Running Software Update will update the operating system as well as the wireless card drivers.
- Windows users need to run Windows updates.
- Windows update on Vista
- Windows update for XP - Verify that SP3 is installed as well as all critical patches
- Windows users also need to update the drivers for their wireless cards by going to the laptop manufacturer's web site and installing the most recent drivers.
Configuring a Laptop to Access the UI Wireless Network
Mac/Apple Laptop
Microsoft Windows Vista - Vista Windows Wireless Instructions
Microsoft Windows Vista Group Policy configurations - Group Policy instructions
Microsoft Windows XP There are multiple ways to configure a Windows XP laptop to access the UI Wireless network. Choose the instructions from the list below that best apply to your situation. Click here for assistance in determining the best configuration method.
Active Directory Note: If your Windows XP Pro computer is joined to the University's Active Directory Domain and you want to access your network drives, you can use the Cisco Secure Services Active Directory installer or the Intel PROSet Active Directory instructions.
Linux Configuration Instructions* - UI Wireless Access for Linux - The Computer Support Group (CSG) of the Mathematical Sciences Departments provides these instructions for connecting a Linux machine to the UI Wireless network. * Please note that these instructions are not supported by the ITS Help Desk.
Configuring a Smart Phone to Access the UI Wireless Network
- Windows Mobile OS Handheld Device Instructions (includes how to synchronize with the Hawkmail server)
- Palm TX with Enterprise Security Updates (ESU) instructions
- Blackberry with the Blackberry Enterprise Server
- Blackberry IMAP/POP settings
Note: The Apple iPhone and iPod Touch ares not capable of connecting to UI-Wireless at this time, due to enterprise security restrictions (click here for more information). However, you can set up IMAP for the Hawkmail server to retrieve your e-mail on the iPhone. Click here for instructions.
See the Mobility Support Center for more information on wireless access for handheld devices.
Updating Your Hawk ID Password in UI Wireless Configurations
For security reasons, the ITS Help Desk recommends that you do not save your Hawk ID password in the UI Wireless configurations at all. This prevents unauthorized users from connecting to the network using your credentials. In addition, you won't have to update your password whenever it changes. If you have saved your Hawk ID and password in your UI Wireless configuration, see these instructions for removing or updating your password when it changes.
Return to Wireless Support Center
Last Updated: 06/09/2008