Where to Get Help
The ITS Help Desk provides assistance with computer problems and answers questions about software, accounts, networking, operating systems, etc.
- ITS Help Desk services are available to all students, faculty and staff free of charge
- You can contact the ITS Help Desk:
Consult the ITS Help Desk website for online support information and our hours of operation: http://helpdesk.its.uiowa.edu.
IT System Alerts and Outages
Get information about planned and unexpected system and service outages.
IT alerts and outages can be accessed on your mobile device at http://m.uiowa.edu.
Software Repair Services
The ITS Help Desk offers a software troubleshooting and repair service for current UI students, faculty and staff personal computers. There is no charge for this service.