E-Mail & Calendar

• E-mail Support
• Hawkmail E-mail & Calendar Support
• Microsoft Outlook Windows E-mail Client
• Outlook Anywhere & RPC over HTTPs - Hawkmail access from off campus
• Microsoft Entourage Mac E-mail Client
• LISTSERV - University Mailing Lists
• Eudora E-mail Client Support
• Anti-Spam E-mail Service & Tool
• University Mass Mail Service
• E-mail & Calendar for Wireless Handheld Devices (PDAs and Smart Phones)
• UI Alumni Free E-mail Address

Application Support

• 2007/2008 Microsoft Products (Office, Vista, IE7)
• Thesis and Dissertation Support
• Web Browser Support
• Microsoft Student Media Guidelines and FAQs
• Word Processing, Presentation Software, Spreadsheets, Databases (office applications)
• HostExplorer

Computer Security

• Antivirus Software and Virus Protection
• Backing Up Your Personal Data
• Spyware Prevention and Protection
• Using an Internet Firewall
• Avoid Phishing Scams
• Hawk IRB - Information Security Guide for Researchers
• Identity Finder

Informational Handouts

• ITS Brochures
  • Student IT Services
  • Faculty/Staff IT Services
  • Software Services
  • Computer Security
  • Campus Wireless
  • Etc.
• Local Repair Centers (.pdf)

Getting Connected to the Internet

• UI Wireless Campus Network Service
• ResNet - UI Residence Hall Network
• UI Remote Access Dial-up Service
• Local Internet Service Providers (ISPs)
• University Apartments High-Speed Access
• Dynamic Host Configuration Protocol (DHCP) Overview and Troubleshooting

Online ITS Services

• ITC Printing
• iPrint - Print from Home, Dorm or Wireless Hot Spot
• MyFiles Online File Storage
• MyWeb Academic Web Site Hosting
• SAFE - Student Academic File Space
• Virtual Desktop Online Software
• Xythos File Storage
• WebSurveyor Online Surveys & Data Collection
• Elluminate Live
• Long Distance Authorization Codes
• Wiki Service

General

• Hawk ID and Password Information
• Accessing E-mail, Network Files, and Software
  from Off Campus
• Software Repair and Troubleshooting Service
• ITS Technology Survival Guide
• Windows Remote Desktop Configuration
• ITS Available Student Services
• RSS (Really Simple Syndication) Support
• 2007 Daylight Savings Times Changes

Operating Systems

• Windows Vista Support Center
• Windows XP Support Center
• Mac OS Support Center
• Linux Operating System Support Center

Administrative Systems

• Iowa Domain OU Administration
• Mainframe Applications