ITS Help Desk Alerts (Normal and major alerts and outages) http://helpdesk.its.uiowa.edu/alerts/ Listing of University of Iowa Alerts en-us Copyright 2005 ITS Help Desk CRWC - Campus Recreation & Wellness Center http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1456

Start Time: 11/19/2012 5:00:00 AM

End Time:11/19/2012 5:30:00 AM

<strong>Details:</strong> <p>ITS has scheduled a network maintenance for the Campus Recreation and Wellness Center (CRWC) on Monday, November 19th from 5:00 AM to 5:30 AM:</p> <p>This work is required to upgrade software on networking devices in the building.</p> <p>Wired and wireless services from CRWC to the campus network, as well as the Internet will be disrupted during the outage.</p> Network Maintenance Complete 11/14/2012 1:39:29 PM UI Buildings Network (wired and wireless) http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1454

Start Time: 11/19/2012 6:00:00 AM

End Time:11/19/2012 8:00:00 AM

<strong>Details:</strong> <p>ITS has scheduled a network maintenance for the following buildings on Monday, November 19th from 6:00 AM to 8:00 AM:</p> <p>LC - Lindquist Center (No data center)<br />PBB - Pappajohn Business Building <br />PH - Phillips Hall <br />SSH - Seashore Hall <br />USB - University Services Building <br />VAN - Van Allen Hall<br />UCC - University Capitol Centre</p> <p>This work is required to upgrade software on networking devices in the building.</p> <p>The expected duration for the outage is only 20-30 minutes per building, however the maintenance activity will occur sometime within the 2 hour window. Wired and wireless services from the buildings above to the campus network, as well as the Internet will be disrupted during the outage.</p> Planned Maintenance Complete 11/14/2012 1:24:25 PM HRIS http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1455

Start Time: 11/13/2012 9:15:00 AM

End Time:11/13/2012 9:45:00 AM

<strong>Details:</strong> <p><strong>Update:&nbsp; </strong>The database issue has been resolved and HR Self Service is working again.</p> <p>Please contact the ITS Help Desk if you have any other problems with this service.</p> <p><strong>Original Notice:&nbsp; </strong>The HRIS Self-Service website is not available due to a problem with the database behind it.&nbsp; Human Resources support staff are working to resolve this problem as quickly as possible.</p> <p>We will update this notice as soon as more information is available.</p> Outage Complete 11/13/2012 5:54:20 PM ResNet Admin http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1447

Start Time: 11/8/2012 4:00:00 PM

End Time:11/9/2012 8:00:00 AM

<strong>Details:</strong> <p>The ResNet Admin tool is currently unavailable. This is the tool that students living in the residence halls can use to check their bandwidth usage.</p> <p>ITS support staff are working to restore this service. We will update this notice as soon as more information is available.</p> Outage Complete 11/11/2012 5:12:17 AM OnTheHub http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1448

Start Time: 11/8/2012 4:00:00 PM

End Time:11/9/2012 8:00:00 AM

<strong>Details:</strong> <p>Microsoft's OnTheHub website is currently not working properly. This is the website where students can get copies of Microsoft software.</p> <p>Microsoft is aware of this issue and is working to fix the problem. They expect to have service restored later today.</p> <p>We will update this notice as soon as more information is available.</p> Outage Complete 11/11/2012 5:09:46 AM Directory Services http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1453

Start Time: 11/10/2012 9:00:00 AM

End Time:11/11/2012 8:00:00 PM

<strong>Details:</strong> <p>ITS support staff has scheduled maintenance work on Saturday, November 10, 2012 and Sunday, November 11, 2012.</p> <p>Up to four periods of work are planned.</p> <p>Saturday, November 10, 2012<br />9:00 AM until approximately 12:00 PM.<br />Approximately 3:30 PM until 10 PM.<br /><br />Sunday, November 11, 2012<br />10:00 AM until Approximately 4:00 PM.<br />Approximately 5:00 PM until 8:00 PM.</p> <p>During the maintenance periods, updates to identity data will be processed hourly; all other services will continue to function normally.</p> <p>Services affected by this maintenance window include:<br />FIM - Incoming changes will be queued; outbound changes will flow to your service at completion of each maintenance window.<br />Mail Routing Changes - Any changes requested during these times will be queued for processing at the completion of each maintenance window.<br />Identity Warehouse - Any changes will be queued; updates will be completed after the completion of each maintenance window.<br />DNA Tools - Any mail routing or target changes entered will be queued until the completion of each maintenance window.</p> Planned Outage Complete 11/9/2012 4:49:59 PM HRA - Heinz Road Annex http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1452

Start Time: 11/12/2012 12:00:00 PM

End Time:11/12/2012 6:00:00 PM

<strong>Details:</strong> <p>A network maintenance window is scheduled for the Heinz Road Annex (HRA) on Monday, November 12, 2012, from 12:00 PM to 6:00 PM.</p> <p>This work is required to move the fiber feeding the building.</p> <p>The maintenance will effect wired services, voice services and cable TV.</p> Network Maintenance Complete 11/9/2012 11:30:16 AM MBSB - Mossman Business Services Building http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1451

Start Time: 11/12/2012 5:00:00 PM

End Time:11/12/2012 6:00:00 PM

<strong>Details:</strong> <p>A network maintenance window is scheduled for Mossman Business Services Building (MBSB) on Monday, November 12, 2012, from 5:00 PM to 6:00 PM.</p> <p>This work is required to move fiber feeding the building.</p> <p>The maintenance will effect wired and wireless services, voice services, and Cable TV.</p> Network Maintenance Complete 11/9/2012 11:26:43 AM FGCH, FSF, and FMB http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1450

Start Time: 11/13/2012 6:45:00 AM

End Time:11/13/2012 7:30:00 AM

<strong>Details:</strong> <p>A network maintenance window is scheduled for the buildings listed above on Tuesday, November 13, 2012 from 6:45 AM until 7:30 AM.</p> <p>This work is required to upgrade software on networking devices in the buildings.</p> <p>The expected duration for the maintenance is only 5 - 10 minutes per building, however the maintenance activity will occur sometime within the&nbsp;45 minute&nbsp;window. Wired and wireless services from the buildings above to the campus network, as well as the Internet will be disrupted during the maintenance.</p> Network Maintenance Complete 11/8/2012 6:55:38 PM CSM5, LAB, LNAC, MWIB, and SHSE http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1449

Start Time: 11/13/2012 7:00:00 AM

End Time:11/13/2012 8:00:00 AM

<strong>Details:</strong> <p>A network maintenance window is scheduled for the buildings listed above on Tuesday, November 13, 2012 from 7:00 AM until 8:00 AM.</p> <p>This work is required to upgrade software on networking devices in the buildings.</p> <p>The expected duration for the maintenance is only 5 - 10 minutes per building, however the maintenance activity will occur sometime within the 1 hour window.&nbsp; Wired and wireless services from the buildings above to the campus network, as well as the Internet will be disrupted during the maintenance.</p> Network Maintenance Complete 11/8/2012 6:52:37 PM IREH, NADS, TIC, AQA, OSBA, OPP, EMF, OMT, ICMA, ORB, BVC, MTF, MTP4, MTP2, HLI, L, RPLS, HOSC, and OIGS http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1446

Start Time: 11/15/2012 6:00:00 AM

End Time:11/15/2012 8:00:00 AM

<strong>Details:</strong> <p>A network maintenance window is scheduled for the buildings listed above on Thursday, November 15, 2012 from 6:00 AM to 8:00 AM.</p> <p>This work is required to upgrade software on networking devices in these buildings.</p> <p>The expected duration for the maintenance is only 60 minutes, however, the maintenance activity will occur sometime within the 2 hour window.&nbsp; Wired and wireless services from the buildings above to the campus network, as well as the Internet will be disrupted during the maintenance.</p> Network Maintenance Complete 11/6/2012 12:27:28 PM RIV8, RIV, STH, CLSB, CWP, EPB, FH, GALC, GILH, CCTR, WRAC, ARCC, AACC, NH and CHST http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1445

Start Time: 11/15/2012 6:00:00 AM

End Time:11/15/2012 8:00:00 AM

<strong>Details:</strong> <p>A network maintenance window is scheduled for the buildings listed above on Thursday, November 15, 2012 from 6:00 AM to 8:00 AM.</p> <p>This work is required to upgrade software on networking devices in the buildings.</p> <p>The expected duration for the maintenance is only 60 minutes, however the maintenance activity will occur sometime within the 2 hour window.&nbsp; Wired and wireless services from the buildings above to the campus network, as well as the Internet will be disrupted during the maintenance.</p> Network Maintenance Complete 11/5/2012 5:21:45 PM EHS, EHS2, EHS3, EHS4, INRC, IPA, LHPD, SL, BELL, OC, KH, DH, RRH, and BH http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1444

Start Time: 11/14/2012 7:00:00 AM

End Time:11/14/2012 8:00:00 AM

<strong>Details:</strong> <p>A network maintenance window is scheduled for the buildings listed above on Wednesday, November 14, 2012 from 7:00 AM to 8:00 AM.</p> <p>This work is required to upgrade software on networking devices in these buildings.</p> <p>The expected duration for the maintenance is only 35 minutes, however the maintenance activity will occur sometime within the 1 hour window.&nbsp; Wired and wireless services from the buildings above to the campus network, as well as the Internet will be disrupted during the&nbsp;maintenance.</p> Network Maintenance Complete 11/5/2012 5:11:56 PM KS, FOF, BASE, BBH, and FHEM http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1443

Start Time: 11/14/2012 7:00:00 AM

End Time:11/14/2012 8:00:00 AM

<strong>Details:</strong> <p>A network maintenance window is scheduled for the buildings listed above on Wednesday, November 14, 2012 from 7:00 AM until 8:00 AM.</p> <p>This work is required to upgrade software on networking devices in the building.</p> <p>The expected duration for the outage is only 35 minutes, however the maintenance activity will occur sometime within the 1 hour window.&nbsp; Wired and wireless services from the buildings above to the campus network, as well as the Internet will be disrupted during the maintenance.</p> Network Maintenance Complete 11/5/2012 5:07:05 PM irdb-dev.its.uiowa.edu http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1442

Start Time: 11/6/2012 8:00:00 AM

End Time:11/6/2012 10:00:00 AM

<strong>Details:</strong> <p>ITS will be performing required maintenance to irdb-dev.its.uiowa.edu on Tuesday, November 6, 2012 from 8 AM until 10 AM.&nbsp; This is for the server migrations to ITF.</p> <p>During the maintenance period, all functions of Incidence Response Database (IRDB) development will not be available.</p> Planned Maintenance Complete 11/2/2012 8:17:51 PM C - Currier Residence Hall http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1441

Start Time: 11/2/2012 7:30:00 AM

End Time:11/2/2012 7:45:00 AM

<strong>Details:</strong> <p>ITS will be performing network maintenance on the North East corner of Currier on Friday, November 2nd 7:30 AM to 7:45 AM.</p> <p>This work is required to configure wireless network equipment providing service to the area.</p> <p>The expected duration for the outage is 15 minutes.&nbsp; Wireless network connectivity to the campus network as well as the Internet will be disrupted during the outage.</p> <p>Please note:&nbsp; This maintenance activity will affect the WIRELESS network only AND will encompass just a small set of rooms in the NE corner of Currier.</p> Network Maintenance Complete 11/1/2012 4:48:13 PM CBRB, CMAB, EMRB, MEB, MERF, ML, MRC http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1440

Start Time: 11/8/2012 6:00:00 AM

End Time:11/8/2012 8:00:00 AM

<strong>Details:</strong> <p>A network maintenance window is scheduled for the buildings listed above on Thursday, November 8, 2012 from 6:00 AM until 8:00 AM.</p> <p>This work is required to upgrade software on networking devices in these buildings.</p> <p>The expected duration for the work is only 60 minutes, however, the maintenance activity will occur sometime within the 2 hour window.&nbsp; Wired and wireless services for the buildings above to the campus network, as well as the Internet will be disrupted during the work.</p> Network Maintenance Complete 10/31/2012 1:04:10 PM ICON http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1439

Start Time: 11/19/2012 6:00:00 AM

End Time:11/19/2012 2:00:00 PM

<strong>Details:</strong> <p>ITS has scheduled an outage for ICON from 6 AM until 2 PM on Monday, November 19, 2012 (the Monday of Thanksgiving Break).</p> <p>This scheduled outage is necessary to move ICON to the ITF data center.</p> <p>ICON access will be restored once the system move is complete.</p> Planned Maintenance Complete 10/31/2012 12:55:13 PM ITSNT1000.iowa.uiowa.edu and ITSNT1001 http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1438

Start Time: 10/30/2012 8:00:00 PM

End Time:10/30/2012 10:00:00 PM

<strong>Details:</strong> <p>ITS will be performing required maintenance on ITSNT1000.iowa.uiowa.edu and ITSNT1001.iowa.uiowa.edu.&nbsp; This is for the server migrations to the ITF.</p> <p>During the maintenance period, all functions of Node 1 and 2 in SQL Cluster SQLCluster02 for MAUI SSRS Production will not be available.</p> <p>&nbsp;</p> Server Maintenance Complete 10/30/2012 5:37:53 PM Directory Services http://helpdesk.its.uiowa.edu/alerts/alert.asp?id=1437

Start Time: 10/30/2012 5:00:00 PM

End Time:11/3/2012 1:00:00 PM

<strong>Details:</strong> <p>The Directory and Authentication Services (DNA) team has scheduled maintenance work on the following days this week:</p> <ul> <li>Tuesday, 10/30/2012 from 5:00 p.m. until approximately 8:00 p.m.</li> <li>Wednesday, 10/31/2012 from 5:00 p.m. until approximately 8:00 p.m. </li> <li>Thursday, 11/01/2012 from 5:00 p.m. until approximately 8:00 p.m. </li> <li>Friday, 11/02/2012 from 5:00 p.m. until approximately 8:00 p.m. </li> <li>Saturday, 11/03/2012 from 7:00 a.m. until approximately 1:00 p.m. </li> </ul> <p>Services affected by this maintenance window include:</p> <ul> <li>FIM - Incoming changes will be queued; outbound changes will flow to your service at completion of the maintenance window.</li> <li>Mail Routing Changes - Any changes requested during this time will be queued for processing at the completion of the maintenance window.</li> <li>Identity Warehouse - Any changes will be queued; updates will be completed after the completion of the maintenance window.</li> <li>DNA Tools &ndash; Any mail routing or target changes entered will be queued until the completion of the maintenance window.</li> </ul> <p>If you have questions or if this schedule causes undue hardship to your service, please contact the ITS Directory &amp; Authentication Team at <a href="mailto:its-dna-identity-services@uiowa.edu">its-dna-identity-services@uiowa.edu</a>&nbsp;&nbsp;</p> Planned Maintenance Complete 10/30/2012 10:13:21 AM