Mac OS X Setup for Remote Access

To setup your Remote Access on Mac OS X, follow the directions below. The screen captures may look different than your version of OS X, but these directions apply to versions 10.1, 10.2, and 10.3.

1.  Start from your desktop and click on the Apple in the upper-left corner. Go down to System Preferences.

Apple Menu

2.  From System Preferences, choose Network. Under the "Show" menu select Internal Modem.  Then under the "Location" drop down box select New Location

Note:  If you are unable to change the settings because the selections are grayed out, then you must click the lock icon to make changes. The lock icon located at the bottom left of the window. After selecting the lock icon, you may be prompted for an administrator password. This is the password that was entered during the installation of Mac OS X or after the first time you started your computer.

Network Window

3.  Name the new location: U of I Remote Access and click OK.

Location Name

4.  Next, select the PPP tab and enter the information as shown in the picture, then select Apply Now.

Service Provider: University of Iowa
Account Name: HawkID@ui, where HawkID should be replaced with your actual HawkID.
Password: Your HawkID password.
Telephone Number:
A local access number for your location.

Provider Info

5.  Choose PPP Options... under the PPP tab. Make sure that the choices below are selected. Click OK.

 PPP Options

6.  Hold down the modem icon on the title bar and select Open Internet Connect, or open it from the Applications folder.

Open Internet Connect

7.  Once in this window double-check the settings, make sure that the phone is plugged in, and press Connect.  Your modem will dial and connect you to the network.

If you have any questions regarding this setup please contact the ITS Help Desk.

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Last Updated: 04/24/2008

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