Verizon Wireless

ITS has had good experience with Verizon Wireless as our cell carrier for University business. Verizon Wireless offers:

Verizon Wireless offers a pre-negotiated contract between Verizon Wireless and the Federal Government. Information regarding this contract can be found here: http://www.verizonwireless.com/b2c/support/government.jsp . Benefits of this contract are:

Flexible contract options - You can cancel the required 1-year contract at anytime without being held to the Early Termination Fee (ETF)
It is pre-negotiated
It also offfers:
- a 19% discount on voice plans
- a 20% discount on the data plan if the device also has a voice plan
- a 19% discount if the account is data only
- a 25% discount on accessories
- Large-Enterprise Customer Discounts on Equipment

Superior Customer Service

Verizon has demonstated a clear goal of partnering with us. Verizon Wireless has awarded us with their "Enterprise Customer Technical Support" usually reserved for large corporate contracts. This bypasses standard customer service channels. At this time three University of Iowa people are authorized to call the Enterprise Team. Verizon Wireless is working to establish another support model for the entire University population.

For sales information on equipment and price plans regarding Verizon Wireless products and services contact:

AmyAnn Pearson, Major Account Manager
e-mail: amyann.pearson@verizonwireless.com
phone number: 515.371.3710

or

Brandon Hart, Business Sales Representative
e-mail: brandon.hart@verizonwireless.com
phone number: 515.321.2010

For technical assistance please contact the Verizon Wireles, Wireless Data Technical Support (WDTS) team at: 866-890-2357.

Good Coverage Area (Locally and Nationally)

To send and receive e-mail using Verizon as your cellular phone carrier, you must be within their Wireless National Data Network.

The Gap
You can not send or receive e-mail between the west edge of Johnson County (just west of Oxford) and east Des Moines because there is no data coverage in that area. As of 9/1/2004, Verizon Wireless has stated that they are negotiating to close this gap.

While in this gap, you can still read and reply to e-mail that was already downloaded to your PDA phone (Smart Phone). E-mail will be sent as soon as you re-enter a data zone.

Coverage Maps
Verizon Wireless National and Local Voice Coverage Maps
Verizon Wireless National Data Coverage Map

To view local data coverage:

Go to the Verizon Wireless Coverage Locator site.
Choose the Verizon Wireless Network Map option.
Enter a specific zip code, city, and/or state.
Click the Display Map button.

Choice of Devices - Phone or PDA Centric

Verizon Wireless supports both the Samsung i600 flip phone and the Audiovox XV6600. The Samsung i600 flip phone and the Audiovox XV6600 both run the Pocket PC/Windows Mobile operating system. Visit Hawkmail Calendar and Email from Anywhere for more details about these PDA phones (Smart Phones).

Compatibility with Our Preferred Model of Procurement Card Purchases

Originally requiring a paper PO due to the federal nature of the contract, our Verizon Wireless Major Account Manager recently figured out how to make our preferred model of procurement card purchases work.

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Last Updated: 04/24/2008