BlackBerry Architecture
BlackBerry includes mobile devices, synchronization software, and connection protocol using the RIM (Research In Motion) operating system. To support them in the most reliable manner requires a BlackBerry server on campus (see the BlackBerry architecture diagram below).
A BlackBerry Enterprise server has been implemented for full integration with the Exchange Email server at the University of Iowa (available to faculty and staff only). If you would like to request an account on the Blackberry server there is a one time $99 activation fee and you should check with your phone service provider to make sure that the phone plan you have supports Enterprise usage.
BlackBerries will work without this server, but at reduced functionality. The desktop connector requires that an application on your desktop be running at all times. This can cause reliability problems if the application hangs or your desktop crashes. Another method for reading your e-mail on a BlackBerry is to POP the e-mail.

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