ITS Outages Due to Flooding

Power has now been restored to the University's primary data center. Some services are still unavailable at this time.

Operational Services

Active Directory - Active Directory and Hawk ID authentication are operational.

Blackberry - operational

Campus Network - The main campus network is operational. Buildings directly impacted by the flood do not have network connectivity as well as a few additional buildings. We will work to provide a more comprehensive list.

Digital Media Hosting and Delivery (WindowsMedia, QuickTime & Flash streaming) - operational

Email Routing - email routing on and off-campus is operational.

Hawkeye Drive/University Apartments Internet Service - operational

Hawk ID Tools - operational

Hawkmail (Exchange) - the Hawkmail services is now fully operational.

ICON - operational

Internet-based Meetings and Classes (Elluminate Live!) - operational

Internet-Based Video Conferencing - Consulting and other support for room-based Internet video conferencing - operational

Laptop Checkout - Laptops formerly checked out at the Main Library ITC are now available at the ITS Help Desk

Listserv - operational

Mass Mail - the mass mail service is functional and mass mails can be sent.

MyFiles - operational

Myteam - operational

MyWeb - operational

Remedy - the Remedy call tracking service is operational

Telephone Service - operational in all building not impacted directly by flood waters.

Thesis Consulting - operational

UI Cable TV Service - operational

Web Surveyor - operational

Wiki Service - operational

Wireless - operational

Xythos - operational

Non-Operational Services

ITC (Computer Labs) - Several ITCs across campus are closed at this time. See this ITC - Known Issue for a list of available labs.

Last Updated: 10/15/2008