October 2005 articles

10/20/2005 - Avoid Instant Messenger Viruses

You've just clicked on a link you received from your buddy via an instant messaging program (AIM, MSN, etc.). What happens next? Unfortunately a lot more than you may think. Click here for more information.

10/20/2005 - RSS Support Center

With the new Outages page and RSS (Really Simple Syndication) increasing in popularity, the Help Desk is now providing information about this protocol and links to additional RSS feeds for the Help Desk.

10/20/2005 - Updated Outages Page

The Help Desk has rolled out a new version of the Outages page. In addition to increased speed in loading, the Help Desk has added a new Planned Work field for work being done that should not cause an outage. Go to the new Outages page to see the new features and look of the page.

10/12/2005 - PayPal Phishing Scam

A PayPal phishing scam is currently being spread through e-mail (view the text of the e-mail). This scam is more sophisticated than previous scams in that it accesses PayPal cookies on your local system and uses your PayPal username or e-mail, making it look more official. As a general practice, reputable companies will not ask you in an e-mail to enter personal information on a web site. See the ITS Help Desk Security Center for more information about how to protect yourself from online security threats.