June 2008 articles
6/30/2008 - ITS Help Desk Independence Day Holiday Hours
The ITS Help Desk will be closed for the Independence Day holiday weekend at 5pm on Thursday, July 3rd. The Help Desk will resume regular hours on Monday, July 7th at 8AM.
6/24/2008 - UI Wireless WEP to be Shut Down on June 30, 2008
For security reasons, UI-Wireless-WEP is being retired on June 30, 2008. If you are configured to connect to the UI Wireless network using UI-Wireless-WEP, you will need to update your configuration and possibly your wireless drivers and/or card to connect to the UI Wireless network on campus. The UI Wireless network is currently accessible using WPA2 (UI-Wireless-WPA2), a more secure and standards-based security protocol supported by many modern wireless devices. See the UI Wireless Support Site for UI Wireless configuration instructions using the UI-Wireless-WPA2 network.
6/23/2008 - ITCs and Laptop Checkout Availability
Several ITCs on campus have been closed due to flood-related building closures and staff relocations. See the ITC - Known Issue for a list of available computer labs. In addition, the Laptop Checkout program from the Main Library ITC has been temporarily relocated to the ITS Help Desk in University Capitol Centre. Three hour, twenty-four hour, and three day laptops are available for loan to UI current students.
6/15/2008 - ITS Flood-Related Service Interruptions
Some ITS services are unavailable at this time due to flood and power-related issues. ITS is working on restoring essential services as quickly as possible.
See http://helpdesk.its.uiowa.edu/flood2008.htm for more information.
6/12/2008 - Primary Data Center Work to be Rescheduled
Due to the high water concerns with the rising Iowa River and the necessary shift in resources to address the flooding issues, the Jessup generator work that was scheduled for Saturday, June 14, 2008 has been cancelled. This work will be re-scheduled for a later date.
6/6/2008 - Work on Primary Data Center on Saturday, June 14
On Saturday, June 14, the primary data center on the UI campus will be prepped for the installation of a permanent generator. This will necessitate operating the data center on an uninterruptable power source (UPS) and generator power for the duration of the work, which is expected to last from 8 a.m. to 4 p.m.
We do not anticipate any service interruption during this time. However, there is always some risk that the generator could fail and thereby cause an unplanned, extended outage. You can get more information about the work on June 14 by reviewing a list of FAQs.
The ITS Help Desk web site for this outage will be updated regularly on June 14 to keep the UI community informed about the progress of this work.