April 2005 articles

4/22/2005 - ITS Help Desk Web Site Redesign

The ITS Help Desk Web site has been redesigned with fresh new colors and additional functionality and features. Click the link above for information about the changes to the site.

4/14/2005 - MSN Messenger Virus

A new virus threat is spreading through MSN Messenger.  The virus arrives as a link named "unknown@hotmail.com."  At this time, several computers in the residence halls have been infected, resulting in disabled ports and loss of Internet access.  Infected computers must be reformatted.  See the Help Desk Security site for more information.

4/4/2005 - Software Repair and Troubleshooting Service

Having problems with your computer?  Did you know that the ITS Help Desk provides a computer software repair and troubleshooting service at no cost to University of Iowa students, faculty, and staff?  Click the link above for information about the types of services provided, details on backing up important data, and instructions for dropping off your computer for service.