Virtual Desktop - Known Issue

Start Time: 8/14/2009 12:00:00 PM
End Time: 11/9/2009 5:00:00 PM

Description:

Update 8/27/2009:

For legacy access to Virtual Desktop using a HealthCareID, see https://virtualdesktop.uiowa.edu/Citrix/Healthcare.  The legacy access is a tactical solution at this point in time for Healthcare users who require access to Healthcare file stores while accessing applications via Virtual Desktop.  Healthcare users who do not require access to Healthcare file stores while using applications via Virtual Desktop should access the main Virtual Desktop page (http://virtualdesktop.uiowa.edu) and log in with their HawkID and password.

Update 8/20/2009:

Healthcare users of Virtual Desktop should use their HawkID and password to access Virtual Desktop.  Virtual Desktop will map to their Iowa domain home drive for file storage.  Any files on their Healthcare domain home or shared drive can be moved over to their Iowa domain file space for access via Virtual Desktop. Until departmental shared drive issues are resolved, there is a legacy Virtual Desktop link for Healthcare users temporarily available on the Virtual Desktop web site.

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UI Healthcare users are able to log in to Virtual Desktop but are temporarily not able to access to their home and departmental drives. ITS is working on the issue.

Last Modified: 11/9/2009 4:48:32 PM